MGH death spurs review of patient monitors

Heart alarm was off; device issues spotlight a growing national problem. Liz Kowalczyk, Boston Globe, February 21, 2010 A Massachusetts General Hospital patient died last month after the alarm on a heart monitor was inadvertently left off, delaying the response of nurses and doctors to the patient’s medical crisis. Hospital administrators said they immediately began an investigation, which led them to inspect and disable the off switch on alarms on all 1,100 of Massachusetts General’s heart monitors within a day of the death. The hospital also has temporarily assigned a nurse in each unit to specifically listen for alarms ... MGH

Hospitals, don’t turn up the volume, lower the noise

Jo M. Solet, Cambridge, Boston Globe, February 28, 2010 As a sleep researcher who has been studying noise in health care facilities, I would urge hospital decision makers and health technology innovators to find a better solution to hospital alarm errors than turning up the volume on all the alarms (“MGH death spurs review of patient monitors,’’ Page A1, February 21). When alarms are not heard, a better solution may be to lower the background noise levels. Noise in health care facilities has increased by multiples in past decades, and it has a negative effect on health in several ways, not only through missed alarms. These include increased stress and disrupted sleep for patients, lost privacy, communication errors, and clinician burn-out. National surveys in which patients assessed hospitals have shown that room noise levels were rated worse than other quality-of-care indicators. Many former patients strongly confirm this perception. With rising health care costs, and a wave of aging baby boomers on the horizon, improving our environments of care is a wise priority. As an important step in recognizing the need to control hospital noise, minimum acoustic standards have been established in the 2010 edition of the “Guidelines for the Design and Construction of Health Care Facilities.’’ The writer is a member of the Division of Sleep Medicine at Harvard Medical School. © Copyright 2010 The New York Times Company

Staff Safely

I suggest that we look at staffing levels and skill mix as well. - Sandy